Client Case Study & Success Story
A prominent Federal & State Incentives Services company
“… Any time spent on maintenance and server issues would take away from time we could dedicate to clients.”
This organization provides state and federal tax incentive services for corporations in NE (state incentives) and throughout the United States (Federal R&D Credit).
A SharePoint solution that handles the legwork for an understaffed IT team and the expertise to maintain it.
“We do not have a dedicated IT person/staff, so any time spent on maintenance and server issues would take away from time we could dedicate to clients.”
Use our talent! By hosting in an Fpweb.net Private Cloud, this client was able to mitigate their costs on IT support by utilizing our dedicated SharePoint Team and was able to focus on their core business.
Security is key, and that even goes as far as signing an NDA.
“Our main concern was with the privacy and security of our clients’ data, due to its sensitive nature (corporate information, payroll, etc.).”
Fpweb.net introduced the client to our SSAE 16 Type II Certified Data Center that features PCI, SOX, HIPAA, and Safe Harbor compliances. Our secure network offers speed, power, reliability, and 100% uptime guaranteed! With disaster recover built-in to every hosted solution and daily backups available on our fully redundant servers, Fpweb.net reassured this client that our service professionals provide the controls and safeguards needed to host secure data.
Fpweb.net’s Hosted SharePoint Private Cloud, including item level backup, storage increases, memory upgrades and server migration. We built their environment to grow!
“We’re now able to compete against ‘The Big Four’ firms for business, as it allows us to automate a lot of the data and documentation gathering that prior to implementations was extremely time consuming.”
The client’s entire group uses SharePoint now as well as third party tools developed from using the platform. It’s now their main internal interface and has become a viable software as a service offering for their company. They continue to increase their SharePoint’s capabilities and the number of automated processes, and the feedback from their users has been positive.
Praise for Fpweb.net SharePoint Hosting:
“We can’t say enough about the service we have received from Fpweb.net. Everyone that we’ve dealt with personally has been great, from engineers late at night to the SharePoint Relationship Manager, from phone staff to those who reply to our tickets online.”
Additionally, Fpweb.net has become their trusted SharePoint advisor – suggesting and introducing the company to third party tools that fit their needs, as well as instigating multiple conference calls with the company and the third party developers to deduce and solve any issues.
The result has been a more robust environment without any issues. Additionally after two large customers requested an in depth report of the security of the client’s system, Fpweb.net worked extensively to provide the information that led to landing more business for the client.