- Fpweb.net LC adheres to the U.S.-EU and U.S.-Swiss Safe Harbor Privacy Principles
- Independent recourse mechanism to investigate unresolved complaints is available via the BBB EU SAFE HARBOR.
- Safe Harbor questions, complaints, access requests or any other issues arising under Safe Harbor may be addressed to firstname.lastname@example.org
Fpweb.net LC (Fpweb.net) complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Fpweb.net has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.
To learn more about the Safe Harbor program, and to view Fpweb.net's Safe Harbor Certification, please visit www.export.gov.
This means that all Fpweb.net customer data covered by its self-certification is pre-approved to move freely in and out of European Union (EU) countries and Switzerland, making the connection with these countries more time and cost efficient.
The European Commission's Directive on Data Protection (Directive) prohibits the transfer of personal data outside of the EU to non-EU countries that do not meet the European "adequacy" standard for privacy protection. The Swiss Federal Act on Data Protection (FADP) includes similar restrictions on the transfer of personal data outside of Switzerland. While the United States, the European Union (EU), and Switzerland share the goal of enhancing privacy protection for their citizens, the United States takes a different approach from that taken by the EU and Switzerland.
In order to bridge these different privacy approaches and provide a streamlined means for U.S. organizations to comply with the Directive and the FADP, the U.S. Department of Commerce in consultation with the European Commission developed a "Safe Harbor" framework ("U.S.-EU Safe Harbor Framework"). The U.S. Department of Commerce in consultation with the Federal Data Protection and Information Commissioner of Switzerland developed a separate, but similar “Safe Harbor” framework ("U.S.-Swiss Safe Harbor Framework"). The Safe Harbor Frameworks are an important way for U.S. organizations to avoid experiencing interruptions in their business dealings with the EU or Switzerland. Self-certifying under the Safe Harbor program will assure EU and Swiss organizations that Fpweb.net provides "adequate" privacy protection, as defined by the Directive and the FADP.
For example, the U.S.-EU Safe Harbor program provides a number of important benefits to U.S. and EU firms. Benefits for U.S. organizations participating in the program include:
- All 28 Member States of the European Union will be bound by the European Commission’s finding of adequacy
- Organizations participating in the U.S.-EU Safe Harbor will be deemed adequate and data flows to those orgnanizations will continue;
- Member State requirements for prior approval of data transfers either will be waived or approval will be automatically granted
- Claims brought by European Union residents against U.S. organizations will be heard in the United States subject to limited exceptions.
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Fpweb.net has further committed to refer unresolved privacy complaints under the U.S.-EU and U.S.-Swiss Safe Harbor Privacy Principles to an independent dispute resolution mechanism, the BBB EU SAFE HARBOR, operated by the Council of Better Business Bureaus. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed by Fpweb.net, please visit the BBB EU SAFE HARBOR web site at www.bbb.org/us/safe-harbor-complaints for more information and to file a complaint.