Monitoring & Alerting
Server TotalCare™ includes monitoring and alerting for both the hardware and availability on your hosted SharePoint or dedicated server. Specifically:
- For hardware, we monitor hard drive space, raid health, CPU, power supply, temperature, memory and more.
- For applications, we offer optional custom monitoring for non-Fpweb.net applications at an additional fee.
- Our Network Operations Center reviews all alerts and responds immediately if there is a problem.
- Thresholds are dialed in for warning and critical level events; however, they can be adjusted based on specific client needs.
Server TotalCare™ includes controlled and centralized patch management for your hosted solution, without interfering with bandwidth. Specifically:
- Standard and critical patches are deployed during a specified maintenance window after internal testing.
- Critical Windows Server patches and anti-virus updates are handled by Fpweb.net.
- Fpweb.net works with customers to identify and schedule any pre-patch backups needed and works as an advisor for the different SharePoint service packs and cumulative updates.
To learn more about Server TotalCare™ for your dedicated server, contact our sales team at 866.780.4678, or email us at email@example.com.