Questions? Feedback? powered by Olark live chat software
Fpweb Premier Support

Microsoft Premier Support Services Cost Savings

Get USA-based, faster 6-minute support SLA, and 21% better pricing

Download the full price chart

Compare Plans

If you think that 60 minutes is too long to wait to get help and you’re paying too much to talk to an overseas call center, check out how Fpweb.net compares to Microsoft Premier Support’s various levels below.

Fpweb.net Premier Support Silver

Fpweb Premier Silver

Microsoft Premier Support Foundation

Microsoft Premier Foundation

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered USA-Based Technical Account Manager Unused Support Hours Expire USA-Based Dedicated Engineer USA-Based Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$18,750
($536 per hour)
35 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Shared Never No No Yes No Yes Yes
$20,000-$22,500
($666-$750 per hour)
30 60min 9-5 M-F All Shared 1 Year No No No No Tech Workshop No
Fpweb.net Premier Support Gold

Fpweb Premier
Gold

Microsoft Premier Support Standard

Microsoft Premier Standard

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered USA-Based Technical Account Manager Unused Support Hours Expire USA-Based Dedicated Engineer USA-Based Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$30,000
($333 per hour)
90 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Dedicated Never Yes Yes Yes Yes Yes Yes
$34,000-$37,500
($666-$750 per hour)
80 60min 24/7 All Shared 1 Year No No No No Catalog No
Fpweb.net Premier Support Platinum

Fpweb Premier Platinum

Microsoft Premier Support Standard

Microsoft Premier Plus

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered USA-Based Technical Account Manager Unused Support Hours Expire USA-Based Dedicated Engineer USA-Based Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$60,000
($375 per hour)
160 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Dedicated Never Yes Yes Yes Yes Yes Yes
$65,000-$75,000
($425-$468 per hour)
140 60min 24/7 All Dedicated 1 Year Yes Yes No Yes Yes Yes
Fpweb.net Premier Support Platinum+

Fpweb Premier Platinum+

Microsoft Premier Support Critical

Microsoft Premier Critical

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered USA-Based Technical Account Manager Unused Support Hours Expire USA-Based Dedicated Engineer USA-Based Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$108,750
($362 per hour)
300 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Dedicated Never Yes Yes Yes Yes Yes Yes
$135,000-$150,000
($540-$600 per hour)
250 30min 24/7 All Dedicated 1 Year Yes Yes No Yes Yes Yes

© Copyright 2017 Fpweb.net LC. All Rights Reserved