Get USA-based, faster 6-minute support SLA, and 21% better pricingDownload the full price chart
If you think that 60 minutes is too long to wait to get help and you’re paying too much to talk to an overseas call center, check out how Fpweb.net compares to Microsoft Premier Support’s various levels below.
|Price||Break-Fix w Escalation Hours||Response Time||Support Hours||Products Covered||USA-Based Technical Account Manager||Unused Support Hours Expire||USA-Based Dedicated Engineer||USA-Based Emergency Support||Upgrades & Migrations||Health Checks||Training||Advisory Services|
($362 per hour)
|300||6min||24/7||Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy||Dedicated||Never||Yes||Yes||Yes||Yes||Yes||Yes|
($540-$600 per hour)