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Fpweb Premier Support

Microsoft Premier Support Services

Get USA-based, faster 6-minute support SLA, and 30% better pricing

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Compare Support Plans

Fpweb.net offers an all-USA-based support alternative to Microsoft Premier Support. We have 20 years of experience managing Microsoft applications, a six-minute response from a live engineer in the USA 24/7/365, and support hours that never expire. Those features are the same for every Fpweb Premier Support plan. That is truly premier support.

Fpweb.net Premier Support Silver

Fpweb Premier Silver

Microsoft Premier Support Foundation

Microsoft Premier Foundation

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$15,920
($398 per hour)
40 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy usa flag
USA-Based Shared
Never No No Yes No Yes Yes
$17,500
($500 per hour)
35 60min 9-5 M-F All Shared 1 Year No No No No Tech Workshop No
Fpweb.net Premier Support Gold

Fpweb Premier
Gold

Microsoft Premier Support Standard

Microsoft Premier Standard

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$42,360
($353 per hour)
120 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy usa flag
USA-Based Dedicated
Never usa flag
USA-Based
usa flag
USA-Based
Yes Yes Yes Yes
$45,000
($450 per hour)
100 60min 24/7 All Shared 1 Year No No No No Catalog No
Fpweb.net Premier Support Platinum

Fpweb Premier Platinum

Microsoft Premier Support Standard

Microsoft Premier Plus

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$89,400
($298 per hour)
300 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy usa flag
USA-Based Dedicated
Never usa flag
USA-Based
usa flag
USA-Based
Yes Yes Yes Yes
$108,000
($400 per hour)
270 60min 24/7 All Dedicated 1 Year Yes Yes No Yes Yes Yes
Fpweb.net Premier Support Platinum+

Fpweb Premier Platinum+

Microsoft Premier Support Critical

Microsoft Premier Critical

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$172,200
($246 per hour)
700 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy usa flag
USA-Based Dedicated
Never usa flag
USA-Based
usa flag
USA-Based
Yes Yes Yes Yes
$227,500
($350 per hour)
650 30min 24/7 All Dedicated 1 Year Yes Yes No Yes Yes Yes

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