Questions? Feedback? powered by Olark live chat software

Managed SharePoint Administrative Support Services

Expert, specialized SharePoint support wherever your data lives

Benefits of SharePoint Administrative Support Services:

Outsourcing your SharePoint support requests to specialists provides more output with less input in relation to cost, time and resources. And when you cut down the costs without losing the quality, everyone wins.

  • Control capital costs

  • Rapid response time

  • Reduce labor costs

  • Increase staffing flexibility

  • Reduce risk

How does it work?


Some examples of support requests

Level 1 Support

*including but not limited to

Central Admin

  • Managed Path Management
  • WEB Application Security
  • Adjusting SSL certificates & SSL Config
  • Site Quota Management
  • Creation of New SharePoint Team Sites
  • Creation of Content Databases
  • Site Collection Creation
  • Role Delineation among servers
  • Service Application Creation & config
  • Start SharePoint services
  • WEB Application creation and config
  • Site Collection Security
  • New Management Paths & Alternate Access Mappings
  • Regional Settings
  • User Alerts
  • RSS Configuration
  • Search Visibility config
  • Site Output Cache
  • Moving Sites Within a Site Collection
  • Uploading and Installing Templates
  • Apply an installed Theme to a Site
  • Config HTML Viewer
  • Config Document Conversion Services

General SharePoint Admin

  • Adding Content to a SharePoint Page
  • Creation of New SharePoint Team Sites
  • Managing a Sites Navigation
  • Edit a Title, Description, or Icon for a Site
  • Manage Permissions for Site or Site Collection
  • Site Collection Feature Management

Level 2 Support

*including but not limited to

Central Admin

  • Manage/Change topology for Service Applications (multi-server plans only)
  • Execution of all STSADM\PowerShell commands
  • Service-Pack & Hot-fix application
  • Adding new servers to the farm
  • Install & Configure Third Party Web-Parts

Advanced Admin

  • Adding new servers to the farm
  • Install & Configure Third Party Web-Parts
  • Custom Web-Part Configuration
  • Master Pages and Page Layouts
  • Simple (OOTB) Workflows
  • Managing the Following Galleries
    • Site Content Types, Site Columns, Site Templates, List Templates
  • Resetting a Site Definition
  • Applying and Managing Page Layouts
  • Configuring InfoPath Forms Services
  • Managing Data Connection Files

Level 3 Support

*including but not limited to

Senior Support Admin

  • Firewall Management
  • Switch Management
  • Group Policy Management
  • ISP Support Assistance
  • SharePoint Migrations
  • Disaster Recovery Setup and Maintenance
  • Hyper-V Support
  • Storage Support

Partner Level

Partner Level support requests will require extensive work that will need to be scoped, approved and billed accordingly.

View Partner Directory

High-Level Admin

  • Governance
  • Data Retention Policies
  • Advanced Workflow Configuration
  • ADFS Setup
  • Forms Based Authentication
  • Two Factor Authentication
  • Kerberos Authentication
  • Microsoft Exchange Management
  • Microsoft Lync Management
  • Encryption
  • BLOB Storage
  • Branding
  • Custom Code

© Copyright 2014; LC. All Rights Reserved