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Fpweb Premier Support

Microsoft Premier Support Services Cost Savings

Get 40% better pricing, USA-based, faster 6-minute support SLA

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Compare Plans

If you think that 30 minutes is too long to wait to get help and a 6-figure price is too much, check out how Fpweb.net compares to Microsoft Premier Support’s various levels below.

Fpweb.net Premier Support Silver

Fpweb Premier Silver

Microsoft Premier Support Foundation

Microsoft Premier Foundation

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$25,000
($714 per hour)
35 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Shared Never No No Yes No Yes Yes
$30,000
($1,000
per hour)
30 60min 9-5 M-F All Shared 1 Year No No No No Tech Workshop No
Fpweb.net Premier Support Gold

Fpweb Premier
Gold

Microsoft Premier Support Standard

Microsoft Premier Standard

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$40,000
($444 per hour)
90 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Dedicated Never Yes Yes Yes Yes Yes Yes
$50,000
($625
per hour)
80 60min 24/7 All Shared 1 Year No No No No Catalog No
Fpweb.net Premier Support Platinum

Fpweb Premier Platinum

Microsoft Premier Support Standard

Microsoft Premier Plus

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$80,000
($500 per hour)
160 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Dedicated Never Yes Yes Yes Yes Yes Yes
$100,000
($714
per hour)
140 60min 24/7 All Dedicated 1 Year Yes Yes No Yes Yes Yes
Fpweb.net Premier Support Platinum+

Fpweb Premier Platinum+

Microsoft Premier Support Critical

Microsoft Premier Critical

Price Break-Fix w Escalation Hours Response Time Support Hours Products Covered Technical Account Manager Unused Support Hours Expire Dedicated Engineer Emergency Support Upgrades & Migrations Health Checks Training Advisory Services
$145,000
($483 per hour)
300 6min 24/7 Windows, SQL, SharePoint, .NET, Exchange, Office365, Azure, System Control, Skype, Project, Active Directory, Directory File Services, IIS, Group Policy Dedicated Never Yes Yes Yes Yes Yes Yes
$200,000
($800
per hour)
250 30min 24/7 All Dedicated 1 Year Yes Yes No Yes Yes Yes

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