SharePoint 2013 FAQs

SharePoint 2013 Admin How-To's
How do I add a web page to my site?
You can add a webpage to your SharePoint site by adding it as a Page Viewer Web Part. You can find this Web Part under the ‘Media and Content’ Category.
How do I Add a New User?
Go to Site Actions – Site Permissions – Select Grant Permissions in the Ribbon
How do I Edit a User or Groups Permission Level?
Go to Site Actions - Site Permissions - Select the User/Group – Select Edit User Permissions in the Ribbon
How do I Change a User's Password?
By Default, NTLM Authentication is enabled. Passwords are managed by the Domain Controller associated with the Site through Active Directory Users and Computers.
How do I Edit a User's Information?
Go to Site Actions – Site Settings – People and Groups – Select the user – Edit Item.
Tip: Change the last number on the URL to a ‘0’ to display All People instead of going through each group searching for the user.
How do I view a usage report?
SharePoint 2013 has expanded on the Usage Reports from previous versions. The data collected can be opened in a Spreadsheet Format.
Go to Site Actions – Site Settings – Site Collection Administration Category choose Popularity and Search Reports.
How do I change the look of my site?
Go to Site Actions – Site Settings – Under the Look and Feel Category select Change the Look.
How do I select the root level template?
We default the top level site to the Team Site Template unless otherwise requested during the Build Process.
When you create a Sub Site, you will be prompted to select a template. You can use one of the installed SharePoint templates, or at the root level, upload/create your own. Just add your template to the Web Designer Galleries and it will in the list of available templates when you create your Sub Site.
For example: will be your home page with a link to your Sub Site
How do I change the Quick Launch Bar?
SharePoint 2013 has redesigned the method for changing the Quick Launch. At any time, you can click ‘Edit Links’ and it will allow Adding, Editing, Removal and changing the order of Links. You may also Drag and Drop the Link.
How do I Add an Email Alert?
Go to the List or Library you want to receive notifications for – In the Ribbon click Page – Select Alert Me – Set and Alert on this Page – Configure your options and click OK.
You should receive an email confirming a successful setup.
How do I Manage a User's Alerts?
Go to Site Actions – Site Settings – Under the Site Administration Category select User Alerts – Select the user and click Update
How do I get emails?
You can setup SharePoint Alerts that email based on certain conditions (see RSS and Alerts in the SharePoint Help file from your site's Nav Bar).

For more detailed how-to help, please see SharePoint How-To’s or watch some SharePoint 2013 Video Tutorials.

SharePoint 2013 Capabilities
What's the Difference between SharePoint Server Standard, Server Enterprise and Foundation?
You can find an in depth comparison at the following link:
SharePoint 2013 Feature Comparison.
What is a Site Collection Administrator?
Site Collection is a set of Websites on a virtual server that have the same owner and share administration settings. Each site collection contains a top-level Website and can contain one or more Sub Sites. The only role that has permission over the entire collection of sites is the Site Collection Administrator.
Are there different Language Packs available? Can My Top Level site be changed to a language other than English?
While it is not possible to change the Top Level Site language, it is possible to support additional languages. Go to Site Actions – Site Settings – Under the Site Administration Category select Language Settings. Choose the languages you want to support. User that log in will now be able to choose the language that the UI is displayed in by changing the Display Language in their Internet Browser Settings. If the language you want to support is not listed you will need a language pack.
Language packs enable creation of sites and site collections in multiple languages without requiring separate installations of SharePoint Server 2013. To view all supported languages visit the link below.

SharePoint Language Pack Downloads:
SPS 2013 Language Packs
SPF 2013 Language Packs
How many questions can a SharePoint survey have?
SharePoint Server 2013 data is stored in SQL Server tables. To allow for the maximum number of possible columns in a SharePoint list, SharePoint Server will create several rows in the database when data will not fit on a single row. This is called row wrapping.
Each time that a row is wrapped in SQL Server, an additional query load is put on the server when that item is queried because a SQL join must be included in the query. To prevent too much load, by default a maximum of six SQL Server rows are allowed for a SharePoint item. This limit leads to a particular limitation on the number of columns of each type that can be included in a SharePoint list.
The row wrapping parameter can be increased beyond six, but this may result in too much load on the server. . Performance testing is recommended before exceeding this limit. For more information, see Designing large lists and maximizing list performance (SharePoint Server 2013).
Each column type has a size value listed in bytes. The sum of all columns in a SharePoint list cannot exceed 8,000 bytes. Depending on column usage, users can reach the 8,000 byte limitation before reaching the six-row row wrapping limitation.
Is my survey response truly anonymous?
Your user name does not appear in the results of a survey that is set to hide user names. However, an administrator with access to the database that stores survey results can match your identity to your response.
SharePoint 2013 Troubleshooting
Information in help documentation doesn't match what I see in my SharePoint Site.
The online help documentation is written to document your site in its default configuration. Your team or administrator may have customized the site so that it no longer matches exactly.
Site users report that they can't get to a list, document library, discussion board, or survey, yet I can see it listed on the document libraries, discussion boards or lists page.
The default view may have been deleted. Do one of the following:

• Set an existing view as the default view
- or -
• Create a new view to use as the default view
I can no longer modify a SharePoint view using my browser
If a view is modified extensively by using an editor like SharePoint Designer, it can no longer be modified in the Web browser.
I don't see my name in the list of SharePoint users on the People and Groups page
Your user may not be part of the group that opens by default. You can either search through each group or change the last number on the URL for People and Groups to a ‘0’ to view All People.
I just created a team Website, but when I go to Site Settings, I’m denied access
Go to the Site Settings – Site Permissions as a Site Collection Administrator and select Check Permissions in the Ribbon to check if the user has permission to the new site.
I typed a Web address in a text field, and when I view the item, only part of the Web address is a hyperlink
If the Web address includes a space, type %20 for the space. For example,
This is an issue that is present in uploaded documents that have not been named with Proper Naming Convention.
I typed a mailto: address in a text field, and when I view the item, it isn't an active hyperlink
When entering links that refuse to display properly, it may be necessary to choose Insert – Link from the Ribbon to have it display correctly.
The Upcoming Events view shows me events that have already happened
The Upcoming Events view includes all events that happen on the current day, since midnight.
I can't copy and move files when I'm in Folder view in a document library
Your Internet Explorer security settings may be too strict. Try the following:
Navigate to the website that you want to add to a specific security zone.
  1. Click the Tools button, and then click Internet Options.
  2. Click the Security tab, and then click the Local Intranet Sites Zone.
  3. Click Sites.
  4. If you clicked Local intranet in the previous step, click Advanced.
  5. The website should be shown in the Add this website to the zone field. Click Add.
  6. If the site is not a secure site (HTTPS), clear the Require server verification (https:) for all sites in this zone check box.
  7. Click Close, and then click OK (or click OK twice if you clicked Local intranet in step 4).
My SharePoint site looks wrong and some features are not working
SharePoint 2013 sites work best with Microsoft Internet Explorer 9 or 10, installed on a computer that is running Microsoft® Windows 7 or later. If you are using another Web browser or operating system, some pages may not display properly, and some features may not work. Your Internet Explorer security settings may be too strict and some sites may require the use of Compatibility mode to function properly. You can read more at the links below:

Fix site display problems with Compatibility View
Security zones: adding or removing websites
I get an error message that the required program may not be installed properly
You may have set up the required program to be installed on first use. Run the program so that it is fully installed on your hard disk, and then try using the feature again. Alternatively, if Web Apps Server is installed, you can edit documents within support browsers.
How Office Web Apps work on-premises with SharePoint 2013