We offer dedicated tech support 24/7/365 to help you with any IT issue you may have.
When you call us, an actual person will answer the phone, not auto attendants. If you were unable to reach the correct person, you will get transferred immediately to the person who can solve your issue.
Every single account has a dedicated account advisor. When problems arise, these issues can be escalated to your account advisor, who sits about 50 feet away from the engineering team to help tackle any SharePoint hosting issue you might have.
Unlike other hosting companies, your Support Consulting hours never expire at Fpweb.net. Our hours are sold in bundles, and you can use them for anything whenever you need them, not just particular projects.
We believe in giving our customers full control over their environments. That includes giving you full access to manage the servers because they are dedicated to your install. Unlike the other guys, who typically don’t give you access to SQL, we will set up your servers and give you the power to do what you want with them.We are ITAR certified, meaning that all of our staff and equipment is located here in the United States.