FTP Support

FTP (File Transfer Protocol) –– FTP is a common method used to login to another Internet site for the purposes of retrieving and/or sending files. Web browsers are normally able to do FTP, but people often use a separate FTP tool such as FileZilla or WS_Ftp to do FTP transfers.

Unable to Connect via FTP?

1. Be sure Fpweb.net technical support has setup FTP for you.
2. DO NOT include http:// for host name in your FTP program.
3. If you are using your IP address for host name – DO NOT put "www" before the IP address for host name.
4. If you are still having problems and you feel certain all the settings are correct, then try changing your connection settings from Passive Mode to Active Mode and vice versa. If you are unsure of where to find these settings then refer to the documentation or help file for your FTP program.

Need to change your FTP password?

For step–by–step instructions to change your FTP Password, please view our brief User Accounts guide.

FTP Overview

If you are using Adobe Dreamweaver or Microsoft Expression to create your web site, then you will want to use the built–in FTP/publishing features within the software. You will not want to use both the FTP/publishing features along with a different FTP program as it can break your Website or cause you to upload an older page over a more recent update.  Any site managed with Web development software should be published either using its internal FTP features or by an external program, such as WS FTP Pro.

WS_FTP Pro is one of the most popular FTP programs. Below are some tips to get started with using WS_FTP Professional.

Support for WS_FTP Pro

• Interactive Transfer Tutorial
• Support Center

WS_FTP Pro Quick Start

This guide walks you through the creation of your first 'site profile.' This profile is a collection of information (FTP hostname or IP address, userID, password, etc.) which tells WS_FTP Pro where and how to make connections to your FTP sites. Once a connection is made to the site, you will be able to upload or download files from there. The guide begins on the Connect to Remote Host dialog.

Start WS_FTP Pro by double clicking on the WS_FTP Pro icon on your desktop or by going to Start > Programs > WS_FTP Pro > WS_FTP Pro.

If you are not on the Connect to Remote Host dialog, select Connect from the File menu.

1. On the Connect to Remote Host dialog, click the Create Site button. The Site Profile wizard appears.
2. In the Name box, enter what you want to call your new site profile. The name can be anything you would like, but it should easily identify the site you are connecting to, such as 'website' or 'work_server' or 'music.'
3. Click the Next > button.
4. In the Host Name or IP Address box, enter the address for the FTP site.
   Fpweb.net engineers will provide an IP address that can be used to initially FTP your files. Then, once your domain name is pointing to your web site at Fpweb.net, you can enter your domain name (host name). You will NOT want to enter http:// in front of the IP address or domain name. You can enter your domain name with or without the www's, so you could enter either www.domainname.com or domainname.com for host name.
5. Click the Next > button.
6. In the User ID and Password boxes, enter the username and password assigned to you by Fpweb.net engineers.
7. Select the Save Password option.
8. Click Finish. The Site Profile Wizard closes, and your new site appears on the Connect to Remote Host dialog in the site list.

You are now ready to use your new site profile to connect to your FTP site and begin transferring files.
Note: You must be connected to the Internet to continue.

1. Select the site profile you just created and click the Connect button.
2. The Connect to Remote Host dialog closes, and WS_FTP Pro attempts to make the connection to the FTP site using the information you supplied in the site profile.
3. If the connection is successful, the right side of the window will show the directory you are connected to and all of the files and folders stored there. The left side of the window will show the directory of your local hard drive.