Browser Security Settings Error Message When You View a Web Page That Contains Web Parts

• Windows SharePoint Services Support

SYMPTOMS

When you view a Web page that contains Web Parts, you may receive the following error message:

Your browser's security settings do not allow refreshing the contents of this Web Part. For more information on setting up access to data sources across domains, contact your system administrator.

CAUSE

This problem occurs when the Access data sources across domains setting in Microsoft Internet Explorer is turned off.

RESOLUTION

To resolve this problem, you can turn on the Internet Explorer Access data sources across domains setting. To do so, follow these steps:

1. Start Internet Explorer.
2. On the Tools menu, click Internet Options, and then click the Security tab.
3. Under Select a Web content zone to specify its security settings, click Internet, and then click Custom Level.

4. In the Settings list, locate Access data sources across domains under Miscellaneous, click Prompt, click OK, click Yes to change the security settings for this zone, and then click OK.

   Now you can view Web pages that have Web Parts on them.

MORE INFORMATION

For additional information about Web Parts, click the following article number to view the article in the Microsoft Knowledge Base:

290618 – Caching and Updating Web Parts in SharePoint Portal Server 2001

For additional information about how to set security on Web Parts, click the following article number to view the article in the Microsoft Knowledge Base:

298756 – How to Set Security on Web Parts

The information in this article applies to:

• Microsoft Windows SharePoint Services
• Microsoft Office SharePoint Portal Server 2003

Microsoft Knowledge Base Article – 823554