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Support

24x7x365 LIVE Support

As a U.S. owned and operated company, Fpweb.net’s 24/7/365 support staff offers customers all over the world a live voice with fast answers. We understand you need on-demand support, so we’re here, day or night, ready to assist you. Our mission is to ensure your solution remains intact, operational and at peak performance all the time.

Online Support Ticketing System

We know it's crucial to deliver quality support so whether you call us, email us, or create an online ticket, each customer issue is entered into our online support ticketing system. Customers can track their tickets all the way to resolution while we track the metrics of all incoming customer issues, analyze our support process and make improvements if necessary.

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A Trusted Source For Your Hosting Needs

As the leading experts for business class SharePoint hosting, Fpweb.net serves clients from all major industries. Over 5,000 enterprise customers, including Intel, Boeing, Dow Chemical and the FAA utilize our wide array of hosted solutions to improve their day-to-day business. If they can trust us… so can you.

Did Someone Say Security? We Did.

Now you can feel confident in the safety of your SharePoint solution. Our state of the art data centers offer uncompromising security that ensures redundancy in all critical systems. No disaster, great or small can shake us. We've taken every physical and cyber precaution necessary to ensure your solution remains intact and operational, no matter what hiccups may come.

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Expert Service From a Microsoft® Gold Certified Partner

As leading experts in the SharePoint hosting industry, Fpweb.net has achieved Microsoft Gold Certification, a prestigious recognition held by only the top 1% of all Microsoft partners globally. Our engineers constantly update their technical expertise to remain on the forefront of the latest Microsoft® product offerings, including SharePoint, Exchange, CRM, Project, PerformancePoint, Office Communications Server and SQL.