Fpweb.net’s new service places specialist support on retainer for any SharePoint, Office 365, Azure, Kentico and Sitecore issues so understaffed or overworked IT teams can focus on innovation.
Outsourcing complicated support requests to specialists helps you do more with less in relation to cost, time and resources. Now you can use the extra time and money to bring the focus back on your business.
St. Louis, Mo. (June 2015) – Fpweb.net is making it easy to add their talent to any team with new hourly support banks that extend their specialized expertise to any SharePoint, Office 365, Azure, Kentico or Sitecore project or emergency. Each plan functions as a bank of hours that can be used for Level 1, Level 2 and Level 3 support requests. Hourly rates differ by support level and scale in relation to your prepayment with greater discounts on larger plans. These hourly banks are kept on retainer, never expire and cover client environments no matter where the data lives.
Along with dedicated hosting services, which have remained popular in the SharePoint industry for nearly twenty years, Fpweb.net’s new service helps clients outsource support requests and save time, money, and resources in the process by avoiding expensive hiring and training costs.
“We’re ready to handle any support request our clients can throw at us,” said Fpweb.net’s Vice President of Sales, Jesse Roche. “Since 1996, we’ve built over 1,500 custom environments and performed over 400 migrations for complicated platforms like SharePoint, and we’ve done it for clients in over 80 countries. We have specialists for migrations and upgrades; experts focused on emergency support; engineers focused on break fixes and general ad hoc project work, and the list goes on. We’re confident our customers will appreciate the low buy-in plans we offer so they can start testing and growing with us.”
Along with regular Admin Support hourly banks, Fpweb.net also offers Enterprise Admin Support plans that cater to large organizations looking to increase their value by buying in bulk or to partners who plan to resell the services. As always, custom plans are available to fit any specific business needs.
To view the different plans and learn more about Fpweb.net’s Admin Support services, please visit http://www.fpweb.net/admin-support/.
Fpweb.net is a dedicated hosting provider that removes the IT burden and brings the focus back on innovation with additional administrative support services for SharePoint, Azure, Office 365 and Sitecore. Fpweb.net’s specialists plan, deploy, customize, maintain and support any environment, whether it’s located on-premises, in the private cloud, public cloud or connected with a hybrid scenario. Full functionality, unmetered bandwidth and a personal account manager come standard with each solution along with a financially-backed 100% uptime SLA guarantee. Additional 24/7 admin support is available with an average six minute priority response time. For more information, please visit http://www.fpweb.net.