how to

How to Write a Better Service Provider Agreement (MSA/SLA)

2012-10-08T09:49:49+00:00 October 8th, 2012|

Writing a Better Cloud (Hosting/SaaS) Service Provider Agreement (MSA/SLA) The Master Service Agreement or Master Agreement or Service Level Agreement – call it what you will – is the (usually quite hefty) contract used to govern the future business, transactions and agreements between two companies. […]

How to Restore a Deleted SharePoint IIS Site

2012-08-07T03:02:28+00:00 August 7th, 2012|

Has your SharePoint site gone missing from IIS Server altogether? In this tutorial, SharePoint Engineer Joe Beyer walks through the process of restoring a SharePoint site that has been deleted from IIS. Just the other day, I was presented with an issue that I am actually surprised does not [...]

How to Implement SharePoint in a Hybrid Cloud

2012-03-07T06:44:55+00:00 March 7th, 2012|

(This blog is a follow-up to Rob LaMear’s Understanding the Hybrid Cloud SharePoint Model.) As Director of SharePoint Engineering at, one of my roles is traveling around and talking with people about hosted SharePoint. One of the more interesting comments I get is “My organization has data we can’t move [...]