SharePoint support

Top 10 Admin Support Services to Outsource

2015-04-09T07:38:19+00:00 April 9th, 2015|

Outsourcing Administrative Support Helps You Win the SharePoint Battle Throughout my tenure as a SharePoint Support Engineer, I’ve encountered countless clients who are all experiencing the same IT pain points. Doesn’t matter where they are or even how long they’ve been using the Microsoft platform. The popular issues are typically outsourced [...]

SharePoint Managed Services Move Businesses Forward

2015-03-26T09:12:48+00:00 March 26th, 2015|

How SharePoint Managed Services Bring Value to Your Technology Investment and Your Job If you work in IT, you’re aware of managed services, and most likely already have an opinion about it. There are certainly a lot of use cases for how to use and implement the services, but, for the most [...]

Partner Post: Help Users Trust & Adopt SharePoint

2015-02-26T08:45:44+00:00 February 26th, 2015|

Help Users Trust & Adopt SharePoint with In-Context Help An Partner Post by Asif Rehmani, SharePoint MVP, MCT, CEO of VisualSP Thousands of enterprises around the world have implemented SharePoint to support at least some business processes– from simple content repositories for teams to large-scale systems that track business processes. Many of [...]

Adding Administrative Support to Your Team

2015-02-09T09:41:06+00:00 February 9th, 2015|

Understanding’s Admin Support “Hourly Banks” Hourly Banks. What are they? How can I use them? How many hours of support do I get? These are the current questions we hear when discussing our new Hourly Banks services with not only potential customers, but current customers too. What are Hourly Banks? [...]

Administrative Support for Any SharePoint Emergency

2015-01-07T09:35:39+00:00 January 7th, 2015|

SharePoint can be an unwieldy beast, and for those of us working on the administrative end, or managing those who do, you know better than most. Custom code, web parts, patching, monitoring and backups etc. It all requires management. But can you do it all in-house? Should you? It’s a conversation I have with IT professionals [...]

Managed SharePoint Paves the Way for Customer Success

2014-09-03T09:20:01+00:00 September 3rd, 2014|’s SharePoint Anywhere Gives Customers a Whole New Set of Options We recently launched SharePoint Anywhere to the world and, frankly, we’re pretty psyched about it. There is a great deal of excitement about us being able to provide world class support, SharePoint expertise and infrastructure excellence to on-premises SharePoint deployments. [...]

Understanding’s SharePoint Anywhere Service

2014-08-27T09:00:02+00:00 August 27th, 2014|

Taking Care of your SharePoint, wherever it lives Some businesses are ready to put SharePoint in the cloud, some want to keep it on-premises and some are ready to do a bit of both.  No matter where your SharePoint currently lives, you still have the pain of maintaining it. Wouldn’t [...]

The Fpweb Value in a Nutshell

2014-01-18T10:00:22+00:00 January 18th, 2014|

People want the information, not the sales pitch. It’s something I even have to remind myself after downing that double expresso and jumping onto a phone call with a potential client. When you’re looking for a product or service, the last person you want to talk to is the Sales [...]

Joe Knows Support. And Jokes.

2013-12-20T08:00:11+00:00 December 20th, 2013|

Meet Joe. The Support Video Guy. And Comedian in His Own Right (Head). Ever since I started my video series Joe Knows Support, people have been recognizing me and saying things like “Hey, you’re that guy from the video!” or “Hey, is your name Joe?” — and those are just from [...]