Microsoft and its many fantastic products are simply amazing. Countless businesses of all shapes and sizes rely on so many different facets that Microsoft has developed and provides. Whether you’re programming with SQL and operating through Windows, manage your data with SharePoint or Azure, or tackle several tasks through the handy Office 365 suite, you probably wonder how you would get through your day without these handy platforms in your arsenal.
If this sounds like your business, you’ve probably looked into finding a way to get all the support and management for your IT concerns that you would need. In fact, you might have already checked out Microsoft Premier Support, which serves enterprises with 500 or more PCs with various levels of support. While you’re getting quite a bit out of these packages, this support comes with a hefty price tag. Fortunately, there’s an alternative – Fpweb.net.
If you think that 60 minutes is too long to wait to get help and you’re paying too much to talk to an overseas call center, check out how Fpweb.net compares to Microsoft Premier Support’s various levels below:
Fpweb.net Premier Silver vs. Microsoft Premier Foundation
On the most basic level, Microsoft Premier Support covers all products, gives you a shared technical account manager, and provides support from 9 a.m. to 5 p.m., Monday through Friday with a one-hour wait. With Fpweb.net, you can get a response within 6 minutes any time of the day or night. You’ll get a shared USA-based technical account manager, and we will handle Windows, SQL, SharePoint, Exchange, Office365, Azure, Skype for Business, Project, Active Directory, Group Policy, IIS, .NET, and System Control. Unlike Microsoft, we will also provide you with advisory services, training, and also upgrades and migrations, if need be.
Fpweb.net Premier Gold vs. Microsoft Premier Standard
The Standard support that Microsoft is a little more of a step up from its basic level, but Fpweb.net’s Premier Gold blows that out of the water. With still an average of 6 minutes for a response time (compared to Microsoft’s 60 minutes), Fpweb.net gives you a dedicated, USA-based technical account manager, a USA-based engineer, USA-based emergency support, upgrades and migrations, health checks, training, and advisory support while Microsoft does not. You can also get that USA-based, dedicated support 24/7 at Fpweb.net.
Fpweb.net Premier Platinum vs. Microsoft Premier Plus
While Microsoft ups their game by providing you with a dedicated technical account manager and engineer, emergency support, health checks, training, and advisory support, Fpweb.net does it for less. Our response time is still a whopping 90% faster than Microsoft’s, and we still provide upgrades and migrations whenever you’re ready to graduate to a new level.
Fpweb.net Premier Platinum + vs. Microsoft Premier Critical
For the top tier of support, you expect to get the very best. Where Microsoft falls short with their 30-minute response time, we excel. We also are proud to support the same products that you get in all of our levels and will make sure that you receive the best possible service, no matter what time of the day or night.
While our Premier Support isn’t for everyone, if you feel that you are able to order from our menu of services, you will get faster personalized support, save up to 30%, and best of all, your support hours won’t expire. All of this is provided to you at a lower cost.
If you’re ready to get going and start saving some serious cash while getting the personalized service that you deserve right now, come talk to the experts here at Fpweb.net! You can call us at 1-866-780-4678 or check out our services at fpweb.net/managed-services/premier-support.